SearchHousekeeping
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Imagine how a single bed bed bug can tarnish the reputation of a prestigious five star hotel! This article is all about managing nasty bed bug incidents!
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Editor of Clean Middle East, Samiya Andrabi, speaks to Akshay Virkud, Director of Housekeeping, The Chedi Katara Hotel & Resort, Qatar in an exclusive interview, highlighting his illustrious journey in the field of housekeeping.
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Are you ready to rethink your approach to cleanliness and guest experience? How will you elevate your team's impact to create lasting impressions?
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9 industry experts share their New Year Resolutions
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Precision, consistency, and proactive service don’t just meet expectations—they exceed them.
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Precision, consistency, and proactive service don’t just meet expectations—they exceed them.
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Key highlights from the summit!
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.jpg "The Housekeeper's Wishlist: Expectations from a hygiene solutions provider")
Industry experts share the common expectations housekeepers have from their suppliers.
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Shrey shares insights into the best and most challenging parts of his job, emphasizing the importance of guest satisfaction, team leadership, and sustainability initiatives.
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Meet the 45 power housekeepers of 2024!
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Your major achievements in the past year
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Major achievements in housekeeping in the past year.
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Technology must be sustainable and ensure return of investment and increased focus stays on health and wellness.
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The Housekeepers Power List 2023
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“One major challenge is the diversity of staff resources, including language barriers and varying training needs.”
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In terms of housekeeping trends, Qatar has seen considerable improvements in standards, largely due to the implementation of the Qatar Clean program.
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Insights from a Housekeeping Veteran with 22 Years of Experience
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Explore the challenges and potential solutions for staffing in Jordan's housekeeping industry, where cultural stigmas and low wages create significant barriers. Learn how local talent can be nurtured to thrive in the hospitality sector.
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Embracing modern cleaning technologies is essential for housekeepers in Jordan to stay ahead in the dynamic cleaning industry.
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Preventing slips, trips, and falls in the housekeeping department requires a proactive approach that includes maintaining a clean and organised work environment, using signage and warning labels, providing proper training, ensuring adequate lighting, and regularly inspecting and maintaining equipment.
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Housekeeping should not be limited to the concept of cleaning but rather seen as "cleansing." This department continually performs tasks to maintain an impeccable appearance of the property.
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“Practicing good hand hygiene, wearing protective gear, cleaning the work-bench and the analyser surfaces with their respective disinfectants are a part of the ‘start of the duty’ ritual.”
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Highlights from CMEC Oman
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Needless to say, training and retention is one of the crucial points in the entire Housekeeping field. This is the base.
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Understanding the mirror effect
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“In the cleaning industry, the benefits of an impactful sustainability approach extend beyond the usual traditional and more obvious initiatives that touch on day-to-day machine-related operations.”
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As Oman continues to position itself as a leading tourist destination, the adoption of sustainable housekeeping practices will be instrumental in maintaining its environmental integrity and enhancing the guest experience.
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By embracing and promoting cultural competency, cleaning companies can create a win-win situation where clients receive exceptional service tailored to their cultural needs.
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The training of the green cleaning workforce is a multifaceted process that requires a deep understanding of the benefits and applications of green cleaning, tailored instructional approaches, and a focus on health and safety.
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In the hotel industry, where the guest experience is a top priority, well-trained staff are the cornerstone of success.
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Logu Kuppusamy's journey in the housekeeping realm is a testament to dedication, growth, and remarkable achievements. Beginning as a Room Attendant at Savera Hotel in Chennai, India, back in 1995.
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One of the most effective training techniques for a cleaning team is interactive learning. Rather than passively receiving information, team members actively engage in hands-on activities, role-playing scenarios, and interactive discussions.
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Initially, implementing eco-friendly practices might require investment, but in the long run, they can lead to significant cost savings through reduced utility bills, waste management expenses, and increased operational efficiency.
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From a housekeeping attendant to the Director of Services - here’s shining a light on the incredible journey of Rituraj Singh.
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The hospitality industry is constantly evolving, and new technologies are emerging to help housekeeping managers improve their operations.
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Initiatives and programs promoting hygiene awareness and practices have been implemented to ensure that visitors understand the significance of maintaining cleanliness.
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The digital transformation of Egypt’s cleaning industry holds immense potential for improving service quality, operational efficiency, and overall competitiveness.
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Unveiling the esteemed jury for the Saudi Arabia Cleaning, Waste Management and FM Awards.
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Highlights from the third edition of the Laundry and Housekeepers Summit in Riyadh, KSA
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“In today's globalised world, Saudi-based customers increasingly expect consistency and adherence to international standards from the facilities management companies they do business with.”
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“Laundry pressing is more than just a chore; it is an art that enhances the overall experience of cleanliness and comfort.”
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In the cleaning industry, training and education serve distinct yet interconnected purposes, contributing to the development of skilled professionals.
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Valuable training for hotel housekeeping staff is crucial for maintaining a high standard of cleanliness, ensuring guest satisfaction, promoting professionalism and efficiency, and complying with industry standards and regulations.
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In the next 6 years, we have a lot of planning to do. The market is unspoilt compared to other sunny parts of the world, this should be embraced and copious amounts of positivity is there to be seized.
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With the increasing focus on sustainability, efficiency, and cost-effectiveness, FM providers are under pressure to deliver high-quality services while minimizing operational costs. This necessitates the adoption of innovative practices and technologies to streamline operations and enhance service delivery.
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By optimizing the role of housekeeping and soft facility management operations, we can create an environment that leaves a lasting positive impression on our guests.
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By optimizing the role of housekeeping and soft facility management operations, we can create an environment that leaves a lasting positive impression on our guests.
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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The Housekeepers Power List 2023
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“It's imperative we continuously deliver exceptional guest experiences to our discerning guests. Hygiene is one of the main focal points in today's post COVID-19 era and we follow below best practices to ensure we have a fail-safe procedure in place for the safety of our guests , colleagues and other stakeholders.”
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Industry to move at accelerated pace as the curtain dropped on the Hotel & Hospitality Expo, INDEX Saudi Arabia and Lighting Design & Technology Expo.
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“Many harbor concerns that the integration of technology may be poised to supplant human workers, potentially eroding the quality of service offered to patrons.”
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Housekeepers in the Middle East celebrate the International housekeeping week in full swing
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“The health, safety, and well-being of our guests and team members are at the forefront of our operations.”
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Nadeem came to the Middle East in 2007 and decided to call it home. Since then, he has supported the housekeeping industry with sheer hard work, determination and grit.
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As the hospitality industry continues to flourish in UAE, housekeeping managers must navigate cultural considerations, labor shortages, and evolving guest expectations.
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Let us delve into the significance of International Housekeeping Week and the remarkable individuals who make it possible.
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A seasoned housekeeper from Qatar shares a glimpse of her incredible journey.
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Creating a culture of shared responsibility reinforces the importance of cleanliness and ensures that everyone on the team is committed to contributing to a clean and safe environment.
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A seasoned housekeeper from Bahrain discusses the ever evolving landscape of the Kingdom’s housekeeping sector.
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Revealing the most exciting advancements that are shaping the future of cleaning.
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What causes staff burnout and what can be done to prevent it!
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Saif Al Nawaji, the Executive housekeeper And Certified Housekeeping, Essential Master Trainer at Kempinski Hotel Ishtar, Jordan speaks about the scenario of training in Jordan’s housekeeping industry.
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A recap of the Laundry and Housekeeping Summit Qatar!
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Cleaning your suitcase is not only about appearance, it’s about health too
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A seasoned housekeeper summarizes the responsibilities of the housekeeping department, as is done in Egypt.
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An expert housekeeper from Egypt shines a light on cleaning technologies all housekeepers must be aware of.
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This month, we are going to highlight the journey of a housekeeper who has risen through the ranks with sheer determination, hard work and a desire to achieve the best guest experience - Chena Ram, Director of Housekeeping, Park Hyatt Abu Dhabi Hotel and Villas.
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We spoke to Ram Sharan Khatiwada, Rooms Operations Manager, Lapita, Lapita Dubai Parks and Resorts about a unique training program he recently conducted for housekeeping professionals.
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Meet the women of the commercial cleaning industry who have broken the glass ceiling across the Middle East.
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A seasoned housekeeper explores sustainability practices in Kuwait's housekeeping industry
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Mr. Brant Insero, ISSA Senior Director of Education, Training, Certification & Standards, discusses what constitutes the ideal cleaner’s training checklist.
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Qatar is one of the fastest growing countries in the field of tourism, an emerging market that has witnessed rapid growth in the last few years
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Carbon dioxide emissions have increased by 50 per cent globally since 1990. This has a notable impact on hospitality.
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Habtoor Palace Dubai makes it top priority to keep the hotel and guest rooms clean, sanitized and comfortable as per the guest’s needs.
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Sustainable Cleaning Products to Watch Out For
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Both time and studies have revealed that conventional cleaners can be harmful to man and the environment.
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Exploring innovative solutions have been developed to overcome the perennial budget and manpower crunch of housekeeping in KSA
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A look at new products aiming to reinvent the traditional toilet brush have emerged to the market.
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A seasoned housekeeper speaks about the potential challenges and opportunities for housekeeping in Saudi Arabia!
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Mohamed Ziada, Rooms Division Manager at Fraser Suites Dubai shares expert tips to an incredible guest experience
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Thought leaders of the commercial cleaning industry come together to share their New year resolutions
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Thought leaders of the commercial cleaning industry come together to share their learnings from 2022.
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At least 40 % of employees receive either poor or no on-the-job training in the first few months of employment.
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A seasoned housekeeper pens down his 20 years of learning in an exclusive interview.
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Easily recognized by its golden facade that comes to life when the sun shines on it, Gevora – World Tallest Hotel is another jewel in Dubai’s crown.
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Tommy Taylor, Director, T- Taylor Solutions answers the difficult question.
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The Power 30 Housekeepers Of 2022
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There are many ways to advocate sustainability. It is now or never as consequences of global warming are catastrophic.
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A seasoned housekeeper shares his best practices, challenges, journey and experiences.
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Tatjana Ahmed, Director of Housekeeping at Grand Hyatt Dubai and Chairperson of the UAE Housekeepers association answers a very important concern in the world of housekeeping.
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PARTNERED CONTENTLess noise, less emissions and environmentally street cleaning, from Reza Hygiene and Tenax International
Bringing 100% electric, low voltage, and environmentally friendly street cleaning and sanitation machines to Saudi Arabia is the new partnership between Reza Hygiene and Italian company, Tenax International.
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It’s that time of the year when children are returning to school!
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The Middle East’s leading event focused on improving patient care is back in action
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.jpg "THE POWER 30 HOUSEKEEPERS OF 2022")
Check who made it to our POWER 30 list of Housekeepers in 2022!
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For most hotel housekeeping departments, there will come a time when regular maintenance and refurbishment are required. Here’s how we deal with it.
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A glimpse into the illustrious career of Nithya Mehrotra, Executive Housekeeper, Hilton Dubai Palm Jumeirah
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39 per cent of cleaning operatives say they are not very willing to learn new things. We tap into the reasons.
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.jpg "Promoting sustainable hotel services")
Housekeeping green practices can contribute to the company’s environmental management programme and guests.
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Tatjana Ahmed discusses the four aspects of cleaning: preventive, daily, interim and re-conditioning.
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Mistakes cost us money, time and often customers. That’s why they must be eliminated.
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An incredible housekeeper from Muscat shares his glorious journey as a housekeeping professional.
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Are masking, social distancing and vaccinations enough in the present world enough?
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A look at Trishna Hundal’s incredible housekeeping journey.
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What started as a passion, turned into a glorious career.
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Tatjana Ahmed shines a light on Green housekeeping.
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Tatjana Ahmed how technology can ease the tasks of housekeeping.
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A senior housekeeping professional shares her journey of 33 years!
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Prabhat Shukla, Director of Rooms & Quality ( Acting), Intercontinental Doha the city & Intercontinental Residence suites speaks to the Clean Middle East in an exclusive interview.
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A Saudi Arabia based housekeeper shares the experiences of his long and illustrious career.
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Qatar ranks among the countries that successfully combated the COVID-19 pandemic when it was raging far and wide.
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Housekeepers from Egypt, Kuwait and Qatar weigh the pros and cons of having disposables in hotel rooms.
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A young housekeeper from Saudi Arabia shares his journey in the world of hospitality.
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Robert Scott has expanded its sustainable cleaning range with the launch of Ecofibre – a new range of products made from recycled materials.
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The UAE will issue Golden Visas to eligible frontline workers in the country including housekeeping departments of healthcare facilities.
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An Egyptian Housekeeper shares the experiences of his 23 year old illustrious career.
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“The most important factor which drives me and my career is passion for what I do. Enjoying my job has always kept me highly motivated and committed.” - Executive Housekeeper, Sheraton Hotels and Resorts
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Experts say that homeowners more often miss some important maintenance and cleaning tasks, which might have serious consequences in the future.
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Sreekanth Vanga, Executive Housekeeper, The Ritz-Carlton, Dubai speaks to Clean Middle East in an exclusive interview.
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Tatjana Ahmed shares her experiences from the Hotel Show 2021.
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Last month, we witnessed the prestigious MECHF Awards, which we all waited for after the COVID-19 break in 2020
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“My main career driver lies at the intersection of motivation, the feeling of ownership, the feeling of pride, recognition and the sense of accomplishment.” - Rijo Joseph, Cluster Executive Housekeeper at Minor Hotels
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Addressing how Mercure Hotel & Apartment, Barsha Heights has changed their routine and procedures during the COVID-19 pandemic.
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Concerns about hygiene, cleanliness, and safety are always present in public washrooms. How to make them safer is of utmost importance.
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“Personally and professionally, I am a hard worker, who always believes in teamwork. I believe in being an agent of positivity, and I am enthusiastic about interacting with new people.” - Cucu Setiawan, Executive Housekeeper, Shaza Riyadh Hotel
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PARTNERED CONTENTCleanliness Checks into Hotels
Peter Teska, Global Infection Prevention Application Expert, Diversey
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An experienced housekeeper from Egypt explains the fundamentals of restroom hygiene in hotels.
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“The future of the cleaning industry lies in a technological boom. We must be able to cater to a tech savvy generation. In my opinion, all hotels should upgrade their products and services to match the new generation’s demand.”
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Understanding how to maintain a housekeeping budget...
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.jpg "Empowering Women in the Cleaning Industry")
Tatjana Ahmed, Housekeeping Manager, Grand Hyatt Dubai, and Chairperson, UAE Housekeepers Group, highlights the steps to be taken for the empowerment of women in the industry.
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Cleaning has never been more important. It is now back to business and the demand for cleaning and hygiene is at an all-time high.
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Minakshi Pandey throws light on the significant role that the housekeeping department plays in any hotel….
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Tatjana Ahmed, Housekeeping Manager at Grand Hyatt Dubai and Functional Specialist Housekeeping for Hyatt Hotels, talks about her perspective of 2021.
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“COVID-19 should be treated seriously, and we should continue using the same techniques of cleaning after this pandemic.”
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Pamini Hemaprabha, International Housekeeping Specialist, explores the intricacies of housekeeping…
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“The best part of my job is to help my team to grow in their career path. At my current property, I am leading more than 130 staff members who give guests an exceptional experience.”
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Tatjana Ahmed, Housekeeping Manager, Functional Specialist Housekeeping, Sahari Village Housing Committee, talks to her colleagues about their New Year Resolutions!
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It is the season to be outdoors - and cleaning it is a task that needs quick solutions and equal understanding of the outdoors. Tatjana Ahmed, Housekeeping Manager, Grand Hyatt Dubai, offers tips on the best practices…
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“I felt that the hospitality industry (particularly the rooms division) would be the place where I would have the feeling of and the opportunity to be ‘la maîtresse de maison’, welcoming guests and ensuring everything around them was comfortable.”
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Tatjana Ahmed, Housekeeping Manager, Grand Hyatt Dubai; and Chairwoman of the UAE Housekeepers Association provides you with the right resources for housekeeping in these times!
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“Our main aim is to attain a very strict cleaning protocol for infectious disease and to assure guests and stakeholders that our facility has been disinfected to the highest standards guided by GBAC.”
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“I started my career in hotels as a bellboy, and this role allowed me to observe how most operational departments functioned.”
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“What drives me are people and places; daily interactions with guests & employees; and a motivated, successful, and positive team.”
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Tatjana Ahmed, Housekeeping Manager, Grand Hyatt Dubai is a seasoned housekeeping professional with 31 years of experience in hospitality! She also recently completed 14 years with the Grand Hyatt Dubai.
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“Success is what motivates me to do a good job. Knowing that my hard work will help me achieve greater professional success is what keeps me motivated and on the constant lookout for new challenges.”
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UAE-headquartered hospitality company TIME Hotels has implemented a sanitisation protocol, ‘Sanitised & Ready’ in partnership with global hygiene solutions provider, Diversey.
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Tatjana Ahmed, Housekeeping Manager and Regional Rooms Specialist, Grand Hyatt Dubai
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Businesses in many industries came to a halt during the COVID-19 pandemic, and hotels were no exception.
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“My passion at work drives me to offer an unbelievable experience to guests for a memorable stay. I believe a smiling personality impacts your team to be motivated. I follow this throughout my work and ensure my staff are happy in what they do. This in turn reflects in happy guests and repeat business.”
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The ‘ALL Safe Officer’ programme, which is scheduled to be rolled out in the coming weeks, will see every hotel appoint a health and safety officer, who will not only ensure cleaning and hygiene protocols are implemented to the highest standards, but will be available to handle guests' questions and concerns.
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“The housekeeping I’ve known since I first started my career has changed tremendously today. We have opened ourselves up to technology, implemented a number of innovative sustainability measures, become more process-oriented and capable of being more efficient.”
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Hyatt is launching a "Global Care & Cleanliness Commitment" to further enhance its operational guidance and resources around colleague and guest safety and peace of mind.
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PARTNERED CONTENTHotels Fight Against COVID-19
Are you struggling with retaining guests and maintaining hotel occupancy rates?
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Passionate, experienced and self driven - Bhawani Bhargava has been in the hospitality industry for over 18 years, growing by leaps and bounds due to sheer determination and a vision to provide the best guest experience possible.
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Tatjana Ahmed,, Housekeeping Manager and Regional Rooms Specialist, Grand Hyatt Dubai, highlights the importance of cleaning for health.
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Tatjana Ahmed, Housekeeping Manager and Regional Rooms Specialist, Grand Hyatt Dubai, highlights the importance of cleaning for health
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In Dubai, the expectations of guests are very high. Being at par with those expectations requires your best effort.
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Investing in a learning academy for housekeeping will benefit both the staff and the management so that before they join the property, they know their role and the job well.
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Akshi Singh, the Cluster Director of Housekeeping for IHG Hotels Kuwait, is known as a thorough professional with over 25 years of successful hospitality experience.
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One-on-One: Pamini Hemaprabha, Complex Executive Housekeeper of Westin Mina Seyahi Complex, Marriott
"We need to organise more housekeeping related workshops, seminars and training sessions and make it a compulsion for every housekeeper to attend and share best practices."
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.jpg "Floor Care Challenges")
Floor care in hospitality is a challenge as it involves various cleaning practices for a combination of flooring patterns that adorn the hotel property.
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A housekeeper has an integral role to play in making a noteworthy difference towards sustainable practices in hotels.
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The human touch is a requisite in the service industry and that makes a huge difference in offering the best guest experience.
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Handling a team of more than 370 members taught me how to respect our differences, cultures and how to guide them to achieve their best.
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The tourism and hospitality industry the world over is under scrutiny for having a huge environmental impact in terms of water, energy and consumable goods.
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"A good leader always leads from the trenches and that is what I am always focussed on" - Senthilkumar Kathiresan, Executive Housekeeper, Dubai International Hotel
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Housekeeping is one of the most physically demanding and monotonous roles within a hotel. How we motivate our team and maintain consistency in performance is very crucial.
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The human touch, care and attention provided by an individual in serving a customer may never be obtained by an equipment or robot.
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Waste management in hotels is increasingly gaining significance the world over.
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Aziz Haytham, General Manager, Coral Beach Resort Sharjah, joined the HMH group in 2014 as executive assistant manager at Bahi Ajman Palace Hotel before being promoted to the position of hotel manager at Coral Beach Resort Sharjah in 2015.
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Iftikhar Hamdani arrived in the UAE in 1999 after having graduated from Hailey College of Commerce and having done his first hotel stint at the Pearl Continental in Lahore.
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With fluctuating peak times with regard to occupancy rates, and the ever increasing cost of manpower, outsourcing staff is a natural step for the hospitality industry. - Barbara Arensmeyer
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.jpg "Follow The Scent!")
Linking a brand to a scent is probably the best investment
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Hotels employ special cleaning methods to keep their high fixtures in pristine condition, finds Zenifer Khaleel...
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Housekeeping tips are here to stay! Every housekeeper has tried and tested shortcuts that solve a cleaning problem, if not more, then as efficiently and effectively as regular cleaning products.
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A 2016 report suggested that 61 per cent of housekeepers in the region do not use relevant software for their day-today operations.
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Why does One & Only Resorts, Dubai, prefer to use the MotorScrubber?
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.jpg "Interview: Mike Vroom, Executive Assistant Manager, Dukes")
Our focus is on building a strong base of solid housekeeping principles and standards
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
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.jpg "Trishna Hundal")
The Power 30 Housekeepers Of 2022
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The Power 30 Housekeepers Of 2022
.png "John Manohar, Cluster Director of Housekeeping, J5 Hotels, UAE")
