Your impact on housekeeping
Each and every aspect of my working life transforms housekeeping through various ways, including:
- Eye for details
- Training and Development
- Technology Integration
- Sustainability Initiatives
- Allocation of resources to enhance productivity
- Cost Management
- Safety Protocols
- Leading the team from front
The challenges you faced in your housekeeping career
I faced the following challenges:
- High occupancy:
To tackle this, we trained all our housekeeping staff according to standard SOPs and conducted regular audits.
- Cost and budget:
As housekeeping is one of the departments that has more expenses, we have to be more focused on our budget and cost control.
- High guest expectations:
After COVID-19, guest expectations have increased in terms of hygiene. Dealing with these heightened expectations can be stressful.
Training and development
It is always a difficult task for a manager to train his team about the new trend and technology of industry during high occupancy but it is a necessity that cannot be ignored. Your advice to fellow housekeeping professionals.
Being friendly, approachable, and enthusiastic can create a welcoming environment and leave a lasting impression on guests.
Network and build connections:
Building a strong professional network can open doors to opportunities and provide valuable insights and advice from industry experts.Appreciation and recognition
Recognise your team’s hard work.