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SearchFacilities Management
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Soft FM services have made substantial progress in resource conservation, a key component of sustainability. Practices like adopting biodegradable cleaning products, smart irrigation systems, and robust recycling programs are driving significant reductions in environmental impact.
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Training goes far beyond simply teaching someone how to clean a surface. It builds confidence, fosters professionalism, and instills a sense of purpose.
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Ryan Mitchell, head of QHSEW at UAE-based total FM company highlights benefits of advanced SAFETEK solution to industry peers at HSE forum in Dubai
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Dr. Sarah Mustafa, School Doctor at Nord Anglia International School Dubai, speaks to Clean Middle East in an exclusive interview.
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Cleaning services now intersect with sustainability initiatives, contributing to the well-being of occupants and supporting environmental objectives.
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Emrill’s Techsphere reaches efficiency and safety milestones, surpassing 2 million maintenance tasks
Developed to streamline operations, improve service delivery, and strengthen client relationships, Techsphere has become a pivotal tool in transforming facilities management (FM) for Emrill and its clients.
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Hotel and catering professional Omar Zahedah to develop new business for Farnek’s burgeoning hospitality division
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“VR technology can create immersive environments that replicate real-world cleaning scenarios, allowing trainees to practice their skills in a safe and controlled setting.” “Unlike my experiences while working in the UAE, where shorter average travel times between main centers and client sites made inspection and L&D training visits easier, Saudi Arabia presented major geographic challenges.””
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The World Health Organization (WHO) and the U.S. Environmental Protection Agency (EPA) have both highlighted the connection between air quality and learning outcomes. High levels of indoor air pollutants, such as carbon dioxide (CO2), volatile organic compounds (VOCs), and particulate matter, can impair cognitive function and hinder students' ability to focus.
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“In an era where global health concerns are increasingly prominent, it is imperative that educational institutions prioritise hygiene education and promotion to safeguard the health of students, faculty, and staff.”
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From seasoned veterans with decades of experience to emerging talents driving change and disruption, our list encompasses a diverse array of voices and perspectives shaping the industry's trajectory.
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Union Coop takes any potential hygiene-related issues reported by customers within its supermarkets seriously.
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At the heart of soft FM lies a consistent cleaning schedule, a rhythm that maintains the pristine allure of commercial spaces. Imagine walking into an office where every surface gleams with freshness—a testament to meticulous planning and execution.
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FM professionals can enhance their resilience to rain accumulation and reduce disruptions by strengthening their infrastructure against flooding, performing regular maintenance checks, and utilising advanced technologies.
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Soft FM providers in Egypt should carefully evaluate the return on investment and consider the financial implications of adopting IoT technology.
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The demand for skilled, agile facility managers has only grown.
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“Cleaning and waste management may be perceived as behind-the-scenes roles, but they are the backbone of sustainable event management. ”
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Facility Management current market size of USD 2.25 billion is expected to rise to USD 3.06 billion by 2029. This surge is being driven by rapid urban expansion, thriving real estate development, and a surge in foreign investments.
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Company also revealed its plans to launch two voice-based AI-powered assistants, Techi and Alegra’
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As businesses further adopt digital transformation, the incorporation of tools such as digital twins into FM will become more common.
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UAE-based facilities management services provider Emrill has been awarded a facilities management contract for One Za’abeel, one of Dubai’s most innovative and distinctive mixed-use developments.
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2024 presents significant opportunities for Soft Facilities Management, driven by technological innovation, sustainability imperatives, and a renewed focus on occupant well-being.
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Clean Middle East speaks to Amr Khalifa, Country Manager, The Holiday Homes Service Co, Sherif Abou Elrish, and Rania El Didi to understand the exclusive services they offer to holiday homeowners.
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The collaboration signifies Musanadah’s commitment to simplicity and effectiveness in facilities management, paving the way for enhanced operational capabilities and seamless processes.
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.jpg "Farnek wins contracts valued at AED 607 million in 2023")
Market-leading FM company secures over 300 new and retained contracts throughout Dubai, Abu Dhabi and the Northern Emirates
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By Dr. Hassam Chaudhry, Associate Professor at Heriot-Watt University Dubai
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.jpg "Emrill achieves 11 years of post-New Year's Eve clean-up success in Downtown Dubai")
UAE-based facilities management service provider Emrill was on-site for the eleventh consecutive year to provide clean-up services following New Year’s Eve festivities in Emaar’s iconic community for the yearly celebrations in Downtown Dubai.
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During her presentation entitled ‘AI-Powered Transformation: Revolutionising FM and Energy Management’ Aijaz, addressed prominent Saudi and regional facilities management (FM) professionals about the key issues in FM as the industry moves towards new more advanced Internet of Things (IoT) enabled assets with built in Artificial Intelligence (AI).
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This extraordinary accomplishment signified a remarkable milestone in the company’s journey, strengthening its legacy.
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Employers must recognise the diverse hazards that cleaning workers face and take proactive measures to protect them. These unsung heroes deserve nothing less than our commitment to their health and safety.
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“Cleanliness and maintenance contribute to your brand identity and brand identity can also gain you new customers/clients.”
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By Samiya Andrabi
“It is soft FM professionals that will support organisations at this time and soft FM professionals that will be able to resolve some of the most complex challenges that have ever been faced.” -
.png "Emrill appoints head of technical to enhance technology standards to increase service efficiencies")
Kaleta will develop and implement strategies to optimise the efficiency of maintenance services, ensure Emrill’s compliance with industry standards and best practices, and enhance health, safety and quality across the organisation
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.jpg "SOFT FM POWER LIST - 2023")
Clean Middle East is pleased to feature the masterminds behind seamless facilities. These visionaries wield their expertise to curate environments that empower. Our soft FM Power List (in alphabetical order) recognizes the unsung heroes who toil endlessly to give you an impeccable facility.
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The celebration featured a kaleidoscope of colors, resonating with the essence of Kerala's cultural heritage.
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Isnaad's progress is mirrored in its accreditations. It obtained its inaugural BICSc accreditation in 2013, followed by its designation as a BICSc-accredited training center in 2021. Furthermore, Isnaad is currently in the process of securing its IRATA certification.
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Identify, Understand and Choose - Exploring the 3 gears of cleaning
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Saudi Arabia’s Public Investment Fund (PIF) announced the establishment of the Saudi Facility Management Company (FMTECH).
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By Samiya Andrabi
Doha Hamad International Airport was voted the Cleanest Airport in the Middle East. by World Airport Awards. -
Dr. Hassam Chaudhry, Associate Professor at Heriot-Watt University Dubai shines a light on smart technologies for FM managers in educational institutions
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Discovering the numerous benefits and advantages of drone technology in soft facilities management.
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The future of the soft FM market in Bahrain is bright. The country's strong economy, growing population, and government focus on sustainability are all driving demand for FM services
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PARTNERED CONTENTAn Eventful Year at Power Group
A momentous year for the prestigious Power Group unveiled!
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Leading UAE FM company Farnek, has developed its own inclusive mobile app to support staff welfare
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Despite its growth, the FM industry in Jordan faces a host of hidden challenges that threaten its sustainability and effectiveness.
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To start with, and although we have no legitimate market size and mapping comprehensive survey, Jordan is considered a small market yet emerging when it comes to Soft FM.
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Musanadah has opened state-of-the-art BICSc-certified training centers in Al Khobar and Riyadh, with further new facilities planned within the year for Jeddah to satisfy growing demand for the highest international FM standards across the Kingdom, similar to those seen in Dubai, Singapore and London.
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Philippa Carman – Head of Proposals, and Maricar Cinco – Head of Marketing, Emrill discuss the increasing role of social media in securing cleaning contracts.
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The Egyptian Facility Management Market in terms of revenue is projected to grow at a positive CAGR during 2028-2023E.
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FM market in Egypt is experiencing rapid growth, largely due to the ongoing infrastructural development nationwide.
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The more Egypt develops in the industrial, commercial, or real estate field, the role of facilities management in the management of integrated projects is here.
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UAE-based HITEK, to start initial pilot programme in Bank of Khartoum branches in Khartoum East Sector, with a view to providing digital FM support for 140 branches throughout Sudan
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.jpg "Emrill achieves record-breaking participation in 15th annual carnival")
Held over 88 days for its 9,000-plus strong workforce, the carnival offered 43 mixed events, saw 14 teams compete and attracted the highest attendance in the event’s history.
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A soft FM professional shares insights about emerging trends in KSA's soft FM industry
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Emrill has also provided cleaning services to other prestigious Dubai locations and communities following new year’s eve celebrations.
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Dr Karima Hamani, Assistant Professor and Facilities Management Programme Lead at Heriot-Watt University Dubai shares her views on how the industry is prepared to evolve and grow in 2023.
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PARTNERED CONTENTMission Green Cleaning
SNG Employment and Facilities Services avail the GREEN CLEANING Certificate as the first and only cleaning services provider in the Middle East!
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Thank Your Cleaner Day’ recognises the hard work and efforts of cleaning teams and staff across the globe who keep workplaces, buildings and public areas clean, hygienic, and safe.
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PARTNERED CONTENTWhen cleaning excellence takes off at Hamad International Airport (HIA)
Facilities Management and Maintenance LLC (FMM) provides integrated facility management services to HIA since 2013. Its innovative cleaning delivery soars continuously higher to uphold HIA recognition and reputation as best in the world.
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More than 7,000 employees trained to date
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Integrated facilities management provider, Emrill, has partnered with Dubai Festival City Mall to launch its first sustainable cleaning robot for a retail environment.
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Emrill, has reached another major milestone in its ongoing strategy and efforts to prioritize the health and safety of its employees, achieving over 30 million safe man-hours without a lost-time injury (LTI) in 2022.
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The new multi-year contracts cover a broad range of sectors, such as hospitality, government, residential, commercial, retail, and more
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Leading UAE-based FM company to support the UAE’s decarbonisation drive in line with the UAE net zero by 2050 Strategic Initiative
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Summarising the most common cleaning mistakes in the industry.
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A tete-a-tete around sustainable FM, indoor air quality, innovating in the digital world and more.
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Total facilities management services provider, Emrill, is celebrating 20 years of operation in the UAE.
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.jpg "Khidmah wins SAP innovation award for digitising human capital systems")
Won the ‘Human Experience Management Innovation Award’ during the SAP Innovation Awards held recently at Expo 2020’s site in Dubai
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Ahead of the Superbowl on 13 February, Los Angeles International Airport (LAX) achieved GBAC STAR Facility Accreditation from the Global Biorisk Advisory Council (GBAC), a Division of ISSA.
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ServeU became the first FM firm in the region to achieve the ISO 22301-2019 certification.
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Alexander van ’t Riet, CEO, Mai Dubai highlights the pivotal role of hygiene in providing safe bottled drinking water to the masses.
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Khidmah, one of the region's leading integrated facilities management and maintenance companies, has set a new benchmark in safety standards by achieving 7.2 million Safe Man-Hours in 2021, including 2.3 million hours during the summer season.
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The appointment supports the company’s strategic intention to expand its facilities presence across the region by enhancing capabilities with innovative new products and technologies.
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Following new year's eve celebrations that captivated attendees and spectators from around the world, Emrill was on-site to complete cleaning activities in Emaar's flagship community, Downtown Dubai.
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"Aafaq Islamic Finance" in cooperation with Dubai Municipality launched the community volunteering initiative "An hour with the cleaner"
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The body asked the government to provide funding for council-run public toilets, adding that businesses should be encouraged to open their facilities to the public and advertise the fact they have done so.
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The fourth day of the 20th Cycle of Clean Up UAE concludes in Dubai with participation from 4922 participants who assembled at Al Qudra Lakes
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PARTNERED CONTENTTransforming Floors, Aesthetics and More
The first thing you notice in any facility is its floor. Perhaps that is why it is so important to maintain it.
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The presidency of the holy sites said the new electronic assistants seek to boost accessibility for all.
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Khansaheb Industries have shared results from their inaugural UAE Indoor Air Quality Audit Four in five UAE residents consider air quality important in the home
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The Middle East Facility Management Association (MEFMA) recently hosted its first networking event after the pandemic.
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The Assistant General Manager of Doha Festival City speaks to Clean Middle East about the cleaning best practices, challenges and more.
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Enoc Group earned recognition for its Service Station of the Future as the first project in the Middle East to achieve a 'Leed Safety First: Cleaning and Disinfecting Your Space, Pilot Credit' by the US Green Building Council (USGBC).
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King Fahd Causeway is a key gateway between the Kingdoms of Bahrain and Saudi Arabia
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DB has partnered with Qatar Green Building Council for a beach cleaning drive.
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Service providers and housekeepers come together to discuss the importance of after sales service.
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PARTNERED CONTENTWhy smart buildings need smart cleaning??
By Stefano Bensi, General Manager, Softbank Robotics EMEA
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The market is witnessing a rising wave of cleaning equipment rental. Here’s discussing its pros and cons.
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Industry experts from Saudi Arabia, Qatar and the UAE speak about the challenges they are facing in terms of skilled workers.
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In the third article in this series, Tommy Taylor, breaks down how you, as a supervisor, should deal with customers.
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PARTNERED CONTENTThe Smarter Cleaning Vision
The smarter cleaning vision, according to Facility Management leaders
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Stanley Azubuike Atammo from Deyaar Facilities Management about his perspective on virtual training.
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UAE-based total FM company to mobilise over 350 staff as Expo 2020 gears-up for the ‘World’s Greatest Show’
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Maintaining and measuring the quality of hygiene in the workplace is not a luxury; it is a necessity.
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Accordingly to a recent research report from Facts and Factors, by 2022, the global e-learning industry is projected to surpass $243 billion. E-learning is here to stay!
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In the next article in this series on how to be a good supervisor, Tommy Taylor talks about the various skills one must develop
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In the first in a series of articles on the importance of cleaning supervisors, Tommy Taylor, Director at T. Taylor Solutions and an accredited ISSA CIMS and ISSA CIE facilitator, defines the role of a supervisor.
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Cleaning schedules are essential for every type of facility - be it a restaurant, a hotel, a hospital, a place of worship, a commercial or residential building.
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“We wanted to set leading standards when it came to these two factors because the concept of cleaning and hygiene has always been of paramount importance to us, even before COVID-19.”
Loren Holland, CEO, GymNation, Dubai -
YellaFix mobile-only app marks Muheel’s strong online expansion and aims to provide home maintenance services across Riyadh and Jeddah.
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MEFMA to discuss FM transformation and digitalization towards the industry’s sustainable development
The Middle East Facility Management Association (MEFMA) is set to discuss the FM transformation and digitalization towards the industry’s sustainable development by utilizing the latest technological practices during its “MEFMA’s Virtual Seminar” which will be held on April 5, 2021.
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Gender ratios are seldom talked about in the cleaning and FM industry.
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French-Japanese consortium awarded contract to run metro and tram in Dubai for 15 years.
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The survey asks businesses how their facility has evolved its approach to hand hygiene, cleaning waste, and recycling since the end of 2019
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Acquisition to generate up to USD 40 million in revenue for Eltizam.
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“If you love soft services the way I do, put your head up and shine bright, be brave and open to changes and challenges since they are a fast track in learning, and actively improve your knowledge daily. YOU can do it; let your passion be seen wherever you are. And most importantly, be proud of yourself.”
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.jpg "Arada awards Emrill three-year facilities management contract")
UAE-based developer Arada has awarded Emrill a three-year facilities management contract.
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The partnership will deliver 360° lifecycle management and services of real-time energy monitoring, equipment performance optimization, and actionable workflow in real estate operations.
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The partnership aims at enhancing the environment for learning of children of determination with Down Syndrome, while also helping EDSA reduce its carbon footprint.
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For any cleaning service provider, the corporate cleaning employees are the ones who interact with the clients every day. Hence, recruiting and training for cleaning staff becomes essential to attain success.
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daa International will provide airfield and terminal operations, aviation services, facilities management, and commercial activities.
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310 staff were supervised by 22 supervisors and managers - a 60 per cent increase in the number of on-site staff compared to last year.
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Two major contracts have been awarded for the workers’ residential village.
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With this, Engie will expand its presence in KSA.
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The property caters to the needs of the modern student, taking into account vital factors such as safety, security, comfort, and convenience.
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We’re still fighting the storm of the pandemic, and one wonders how this has impacted cleaning contracts. Let’s take a look.
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Growth rate estimated at 9.3% CAGR between 2020 and 2030.
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PARTNERED CONTENTWould you Lease or Buy your Cleaning Equipment?
Steve Kadah, the Regional Director of Operation, AKC group of companies speaks to Clean Middle East about the pros and cons of each.
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Air-conditioning systems have also been equipped with ultraviolet sanitizing technology. The mosque will be cleaned 10 times a day.
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Eltizam has launched 800TEK, a new company that provides households and business owners with tailored home, office, and retail maintenance services.
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Dubai Parks and Resorts will be following cleaning and safety guidelines, temperature checks, contactless payments and more.
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The certification provides an independent assessment of preventive measures regarding hygiene prior to reopening.
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Three-year contract covers HVAC, MEP cleaning and specialist services for four Dubai facilities - over 100 technicians to be mobilised.
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The scope of contract includes MEP, housekeeping and specialist services in Dubai & Abu Dhabi.
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Training has been redefined in the course of the past few months - and as time passes, the more stringent rules of disinfection have become the new normal.
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Hitches & Glitches (H&G), part of the Farnek Group, estimated a dramatic rise in specialised cleaning, especially for the region’s booming data centre business.
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FSI Middle East has been awarded the contract to supply and deliver FM software solutions to Saudi Marafiq FM in KSA.
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GBAC STAR facility accreditation illustrates that Farnek employs the best practices to combat biohazards and infectious disease in its own space.
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Leading UAE-based integrated facilities management services provider, Emrill, has appointed Philippa Carman as head of business development.
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Residents at 52-floor Dubai Properties development in the prestigious Jumeirah Beach Residence community set to benefit from company’s market-leading hard and soft FM solutions.
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It is expected that GCC airports’ traffic will be cut by one-third! Take a look at how airports in the region plan to reopen!
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.jpg "Tafawuq Facilities Management sets new company record with over AED 739 million in contract wins")
Tafawuq Facilities Management, a subsidiary of Eltizam Asset Management Group and a leading provider of facility management (FM) solutions in the UAE, has achieved a new company record achieving a combined value of over AED 739 million in contract wins and renewals in the first six months of 2020.
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The importance of maintaining the highest level of hygiene in quick service restaurants (QSR) cannot be undermined.
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Three60 Communities, a subsidiary of Eltizam Asset Management Group and leading service provider in quality and innovative community management across the UAE and Sultanate of Oman, has unveiled its new Customer Excellence and Happiness Center in Dubai and Abu Dhabi.
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FM industry veteran Jamal Abdulla Lootah, Group CEO of Imdaad, a Dubai-based group of companies that provides integrated, sustainable FM services that enhance operational efficiencies of physical assets, has topped the Power 50 list compiled by Facilities Management Middle East (fmME) magazine for the eighth year.
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UAE-based facilities management provider, Emrill, has announced contract wins and renewals for the past year of over US$167m, setting a new record for the company with an increase of over 23 per cent compared to the previous year.
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Rashmi Karanjekar in conversation with Benjamin Wessendorf, Business Head, Isnaad, a subsidiary of Imdaad Group, who discusses about the new services on offer.
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Innovation and technological advancement have always been at the forefront of the cleaning and hygiene industry.
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Managing facilities is being revolutionised by the emergence of technologies
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The world’s largest and most-visited retail and entertainment destination, The Dubai Mall opened its door to the newly expanded Fashion Avenue earlier this year.
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Pest infestation is a universal phenomenon that has plagued generations.
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Software to manage assets/facilities has become an accepted norm with FM organisations in the Middle East region
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Today’s workplace technology solutions, commonly called CAFM or more recently IWMS, have their foundations in the late 1980s and the advent of the personal computer.
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Exploring how companies in the FM sector promote HSE. – By Megha S. Anthony
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Jamal Abdulla Lootah, Group CEO, Imdaad shares his view on the Soft FM sector and an overview of Isnaad - the soft FM services providers role in the market.
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Powered by Emrill, Emrill Consultancy (EMCO) will provide FM consultancy services across the entire lifecycle of a property or development.
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Powered by Emrill, EMCO (Emrill Consultancy) will provide FM consultancy services across the entire lifecycle of a property.
