The IHG Hotels in Kuwait are innovators and leaders in Hospitality , and Akshi Leads one of the biggest and best housekeeping teams in the region. She manages the IHG Hotels , Kuwait as Cluster Director Housekeeping . Having carved a very special name for herself within the Middle East she is known as a thorough professional, inspirational and a thinking leader. She has received various Awards , namely the prestigious ”Hotelier Middle East Award” and ”Service Excellence awards” amongst others. Akshi is the Association Head of The KHH the Kuwait Housekeepers Hub and is a proud member for organisation of the HORECA in Kuwait .
The Housekeeping practices are very contemporary which interface with QEMS (Maintenance system) and heavily into systematic room and area checks by a digital system called” I CLEAN” . Most latest and eco friendly chemicals are used from Diversey and hotels are targeted to be plastic free by the next two years. Recycling and carbon reduction is a main key driver . There is heavy focus on Training and there are designated departmental trainers to ensure brand compliance as well as to ensure there is growth and motivation in the team. There is a state of the art laundry she manages which has the latest machines and uses eco friendly chemicals.
An active member supporter of Green Engage and reduction of Carbon Footprints and Health Aware campaigns, she ensures that her contribution for these causes are whole hearted and supported by her entire team
Today after 30 Years in the industry, Akshi ‘s determination, ambition and precision has created milestones for both herself and the hotels she worked with.