Shafiqul Islam, Executive Housekeeper ( EXCOM ), Movenpick Hotel, KSA 

 

Your major achievements in the last year

 

Filed under
Housekeeping
 
October 11, 2024
 
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Shafiqul Islam, Executive Housekeeper ( EXCOM ), Movenpick Hotel, KSA 
 

* Starting implementation of sustainability in Hotel and after auditing we scored 92.9%  which is one of the highest in KSA.

* Zero plastic in hotels including all guest rooms, water bottles and amenities.

* Started using liquid dispenser in all 359 rooms and residence instead of single use plastic bottles.

* 100% cleaning score in Trip adviser year to date.

* Number 1 Hotel position in tripadvisor Riyadh.

* Scored 95.4% on “Trust you,” which is Accor Guest satisfaction index.

* 9.2 cleaning score in booking.com 

* Recent LQA audit scored 99.4% .

* Recent LQA adult got a 100% score in a public area. 

* Participation in local programs call Tamiyyaz Programs  to Grow local citizens and I have made the 3 months training plan for HK which has been approved by Accor and local authorities and implemented for the training and learning.

* Crystal audit for guest rooms and public area scored 85.75 % which is one of the top scores in KSA.