
* Starting implementation of sustainability in Hotel and after auditing we scored 92.9% which is one of the highest in KSA.
* Zero plastic in hotels including all guest rooms, water bottles and amenities.
* Started using liquid dispenser in all 359 rooms and residence instead of single use plastic bottles.
* 100% cleaning score in Trip adviser year to date.
* Number 1 Hotel position in tripadvisor Riyadh.
* Scored 95.4% on “Trust you,” which is Accor Guest satisfaction index.
* 9.2 cleaning score in booking.com
* Recent LQA audit scored 99.4% .
* Recent LQA adult got a 100% score in a public area.
* Participation in local programs call Tamiyyaz Programs to Grow local citizens and I have made the 3 months training plan for HK which has been approved by Accor and local authorities and implemented for the training and learning.
* Crystal audit for guest rooms and public area scored 85.75 % which is one of the top scores in KSA.