Richa Agrey, Executive Housekeeper, Marriott Resort Palm Jumeirah, UAE


The Housekeepers Power List 2023


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November 1, 2023
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Richa Agrey, Executive Housekeeper, Marriott Resort Palm Jumeirah, UAE

Your impact on housekeeping

Housekeeping, often overlooked, is a hidden gem! Since my inception into the realm of Hospitality, I've been immersed in operations. Initially hailing from a Front Office background, Housekeeping unexpectedly transformed me into an organised, strategic thinker. It's a masterclass in crisis and people management. Moreover, it's the crucible of creativity and competition. It's a blessing in disguise, elevating my skill set.

The challenges you faced in your housekeeping career

In the realm of housekeeping, the dynamics are clear: 60% technical prowess, 20% hones from experience, and the final 20% delves into management. As a hands-on individual, I've diligently acquired the technical expertise required for each facet of this profession. It's akin to my corporate training days, where I embraced the role of a humble student, eager to learn and be challenged in this realm that now fuels my passion.

Your advice to fellow housekeeping professionals 

Be a humble learner, housekeeping and its related entities are extremely volatile. Keep up-to-date with new add ons, Be always curious to be on top of your game. "Success is knowing and performing any task in detail."