Wael AlKhadraa, Director of Housekeeping, Raffles The Palm, UAE


The Housekeepers Power List 2023


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November 1, 2023
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Wael AlKhadraa, Director of Housekeeping,  Raffles The Palm, UAE

Your impact on housekeeping

Throughout my professional journey in housekeeping, I have revolutionised the field by focusing on investing in my team, embracing technology, and promoting sustainability. I have achieved this by providing comprehensive training programs to enhance skills and foster a positive work environment, implementing cloud-based software and mobile apps to improve efficiency and communication, and promoting eco-friendly practices such as using green cleaning products and implementing recycling initiatives. 

The challenges you faced in your housekeeping career

Additionally, I have overcome obstacles by changing perceptions of housekeeping through training and emphasising its importance, and staying up-to-date with industry trends and listening to feedback.

Specific examples of my revolutionising efforts include developing and implementing a new training program that combines technical skills with customer service, introducing cloud-based housekeeping management software for efficient operations and reporting, and switching to eco-friendly cleaning products to reduce environmental impact without compromising cleanliness.

Your advice to fellow housekeeping professionals
My recommendations to fellow professionals in the housekeeping industry are to invest in their teams through training and positive work environments, embrace technology for improved efficiency, promote sustainability through eco-friendly practices, and stay up-to-date with industry trends and listen to feedback for continuous improvement.

By implementing these strategies and experiences, I have made a significant impact on the field of housekeeping, elevating its professionalism, improving service quality, and contributing to a greener and more sustainable future.