Hemant Singh, Executive Housekeeper, voco® Doha West Bay Suite, Qatar


The Housekeepers Power List 2023


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November 1, 2023
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Hemant Singh, Executive Housekeeper, voco® Doha West Bay Suite, Qatar

Your impact on housekeeping

True, many people consider housekeeping a job and not a career. However, it can be transformed into the latter. The service of a housekeeper is highly in demand. This is a plus for you if you enjoy keeping things in order and taking care of household tasks.

Just like any other department, the position of housekeeping also offers an individual the opportunity to pursue a fruitful career as well as the chance to achieve diverse heights, stepping up into management positions.

The challenges you faced in your housekeeping career
- Stringent cleaning and documentation requirements
Hotel housekeeping is being scrutinised like never before. There are  policies on disinfectants, indoor air quality, hand hygiene, and other measures that will keep hotels safe in the event of future health crises and need to be adhered to.

  • Increasing guest expectations
    It’s very important that being in housekeeping we focus on guest comfort & satisfaction.
  • Operational challenges
    Absenteeism makes it all the more difficult to achieve daily housekeeping targets — which also puts additional burden and stress on your remaining staff, thus creating operational challenges.

  • High staff turnover and low engagement
    The hospitality industry as a whole already has the highest turnover rate in any industry at 86.3%, based on numbers from November 2022. On top of burnout, many of today’s workers leave the hotel industry due to a lack of employee engagement.

Your advice to fellow housekeeping professionals

Success never comes overnight. In order to be a successful housekeeper, you will have to put your effort in the right direction and never choose any shortcut in your work.