Oman is moving toward a “high-value, low-density” tourism model as part of Vision 2040. Sustainability is now a key part of this plan, especially in the hospitality sector. Many hotels in Oman are already making progress by reducing water and energy use, cutting down plastic waste, and earning green certifications. However, when it comes to sustainable cleaning, several challenges still stand in the way. 

1. High Costs and Budget Limits

One of the biggest barriers is cost. Eco-friendly cleaning products such as biodegradable detergents, low-impact chemicals, and energy-efficient equipment like HEPA-filter vacuums are often more expensive than traditional alternatives. 

For many mid-range hotels, especially three- and four-star properties, budgets are already tight. Even though green cleaning can save money in the long run, the higher upfront costs make it difficult for some hotels to switch. As a result, many continue using cheaper, conventional cleaning methods. 

2. Staff Training and Guest Expectations

Sustainable cleaning requires more than just new products—it requires new habits. Staff need to learn how to use chemicals correctly, reduce water waste, and operate modern equipment properly. However, high staff turnover and limited training can make this difficult. 

Guests also play a role. Many hotel visitors still expect frequent towel changes, daily linen replacement, and strong-smelling cleaning products. These habits often conflict with sustainability efforts. Without guest cooperation, it becomes harder for hotels to reduce water, energy, and chemical use effectively. 

3. Psychological Barriers Around Cleanliness

After the COVID-19 pandemic, people are more concerned about hygiene than ever. Many still believe that strong-smelling chemicals like bleach mean better cleaning. 

However, sustainable cleaning products are often low-odor or fragrance-free, which can make guests and even staff question their effectiveness. In reality, these products can be safer because they improve indoor air quality and reduce harmful chemicals known as VOCs. Hotels need to clearly communicate this to build trust. 

4. Supply Chain and Infrastructure Challenges

Access to eco-friendly cleaning products is still limited in some parts of Oman. While larger cities like Muscat have better availability, remote hotels and desert resorts often struggle to source green supplies. Importing these products also increases costs and adds environmental impact from transportation. 

In addition, some older hotel buildings do not have systems like water recycling, which limits how effective sustainable cleaning methods can be. 

The Way Forward 

To overcome these challenges, Oman’s hotel industry needs coordinated action. Government support through subsidies and green certifications can encourage more hotels to switch. Developing local suppliers of eco-friendly products can reduce costs and improve availability. At the same time, training programs aligned with Vision 2040 can help staff adopt better practices. 

In conclusion, while Oman’s hospitality sector is moving toward sustainability, achieving truly sustainable cleaning practices requires effort, investment, and cooperation. With the right support, hotels can protect both guest health and the environment while supporting Oman’s long-term tourism goals.  

About The Author 

Suresh Khadka is the Executive Housekeeper at voco Muscat Al Mouj.