Your opinion on the soft FM landscape today

The ‘mop and bucket’ era of soft FM is almost at an end. The cleaning industry has adopted new technologies, including robotics, automated cleaning, digital management systems and IoT, which improve efficiencies and reduce labour-intensive costs in the provision of soft FM services. There is a growing emphasis on sustainability in soft FM services, including the increase of green cleaning practices and methodologies across the industry. There is a strong focus on the link between cleanliness, health and well-being in soft FM since the pandemic. Specialised sanitisation and touchpoint cleaning are vital soft FM services to stop the spread of contaminants and bacteria.

The challenges in soft FM

Finding and retaining skilled and reliable cleaning staff can be a significant challenge in soft FM. The cost of adopting sustainable and innovative technologies across the soft FM landscape can be another challenge. To overcome this, Emrill focuses on implementing tried and tested cost-effective cleaning methodologies and sustainable business practices.

Your advice to young soft FM professionals

Invest time in understanding and staying up to date on best practices, latest trends, new technologies, cleaning techniques and industry regulations. Seek employment with an adaptive and innovative company that focuses on the continuous training of its employees to deliver service excellence.