The cleaning industry is getting a major glow-up, thanks to some incredible tech innovations. At the forefront is Imdaad, a trailblazer in facilities management, showing just how powerful tools like AI and IoT can be. Haitham Safeyeldin, Executive Director at Imdaad, explains how these advanced solutions are helping businesses rethink operations—making them smarter, faster, and way more sustainable.

From smart sensors that track cleanliness in real-time to AI systems optimizing cleaning schedules, the shift is all about working smarter, not harder. And let’s not forget the green side of things. Eco-friendly solutions like waterless cleaning systems and biodegradable products aren’t just saving the planet—they’re cutting costs too.

Experts like Dr. Hassam Chaudhry and Sharif Kateeb agree: 2025 is going to be all about digital twins, cleaning robots, and energy-efficient tech. These tools are making operations smoother, buildings greener, and experiences better for everyone.

Curious about how these innovations are reshaping the cleaning world? Let’s dive into how AI, IoT, and sustainability are teaming up to create a cleaner, greener future—and why it’s such an exciting time to be part of this transformation!

Case study: Imdaad Revolutionizing Cleaning with AI and Sustainability

The cleaning industry is undergoing a remarkable tech - transformation, and at the forefront of this revolution is Imdaad, a leader in integrated facilities management. According to Haitham Safeyeldin, Executive Director at Imdaad, artificial intelligence (AI) and advanced technologies are reshaping cleaning operations, driving efficiency, and promoting sustainability.

“AI’s growing presence in the cleaning technologies sector is undeniable. At Imdaad, we are leveraging AI-driven solutions to collect and analyze reliable data, enabling smarter decision-making and optimized operations,” Safeyeldin explains.

The Power of IoT and AI Integration

Integrating IoT (Internet of Things) with AI has significantly enhanced operational efficiency in cleaning. Smart sensors and predictive analytics are now pivotal in monitoring cleanliness levels, identifying high-priority areas, and re-mapping manpower deployment. “These technologies allow for continuous monitoring and precise adjustments, ensuring no detail is overlooked,” adds Safeyeldin.

Moreover, advanced cleaning equipment like smart vacuums, ride-on machines, and sweepers now collect data in real-time. This reduces reliance on human supervision and maximizes the operational capacity of these machines, streamlining overall performance.

One standout innovation is AI Smart Chemical Dosing (AISCD), which utilizes consumption data to provide precise chemical dosing, minimizing waste and enhancing sustainability.

Embracing Smart Cleaning Systems

Imdaad’s commitment to innovation is evident in its adoption of IoT-enabled devices that offer real-time analytics. Sensors embedded in cleaning equipment provide critical insights into cleanliness levels, equipment usage, and predictive maintenance schedules.

The company is also exploring wearable cleaning technologies, including AR (Augmented Reality) and VR (Virtual Reality) training tools. These systems empower cleaning teams by teaching best practices and safety protocols in immersive, interactive environments.

Sustainability: Beyond Green Cleaning

Sustainability remains a cornerstone of Imdaad’s strategy. The company has introduced a range of eco-friendly solutions, such as Electrolyzed Water Cleaning and Waterless Cleaning Technologies. 

Advanced Technologies Driving Change

The adoption of cutting-edge technologies is setting new benchmarks in the cleaning sector. Key advancements include:

Robotic Cleaning Solutions:
Autonomous robots for cleaning floors, windows, and carpets; UV-C disinfection robots for healthcare and public areas; and drones for cleaning hard-to-reach spaces like skyscrapers and solar panels.

Hybrid Disinfection Technologies:
Devices combining UV-C, ozone, and electrolyzed water for comprehensive sanitation.

Nanotechnology in Cleaning:
Self-cleaning nano-coatings and nano-particle cleaners offer deeper cleanliness and enhanced surface protection.

Green Energy-Powered Cleaning Equipment:
Solar-powered cleaners and energy-efficient machines reduce costs and environmental impact.

Overcoming Challenges

“While these innovations are transformative, implementing them requires a strategic approach,” Safeyeldin notes. Automated inventory management, enabled by AI, ensures cleaning supplies are restocked based on real-time consumption data, avoiding shortages or overstocking.

Looking ahead, Safeyeldin envisions a future where AI and sustainability work hand-in-hand to redefine cleaning operations. “Green cleaning is no longer limited to eco-friendly products. It’s about integrating sustainability into every aspect of the cleaning process—be it through smart systems, renewable energy, or advanced technologies,” he emphasizes.

Paving the Future: How Technology and Sustainability Will Redefine Facilities Management in 2025

Dr. Hassam Chaudhry, Associate Professor at Heriot-Watt University, Dubai believes that the Facilities Management (FM) industry is at a critical juncture, with emerging technologies poised to revolutionise how buildings are designed, operated, and maintained. Dr. Chaudhry highlights industry reports, according to which the Middle East Facility Management Market, valued at USD 52.5 billion in 2022, is expected to grow at a compound annual growth rate (CAGR) of around 5.8 per cent during the forecast period from 2025 to 2030. In 2025, the FM industry will see digital innovation and sustainable practices converge, driving operational efficiency and enhancing user experiences. Digital twins, AI-powered tools, and IoT-enabled solutions are expected to lead the charge among these advancements. 

Dr. Chaudhry reiterates that digital twins are at the forefront of FM innovation. By providing real-time data and predictive insights, digital twins enable facilities managers to optimise energy consumption, streamline maintenance, and extend the lifespan of equipment. 

Sharif Katib, Executive Consultant for Cleaning Technologies and Former Head of Operations , Manpower Management & Digital Transformation Lead at Initial Saudi Group, KSA envisions 2025 promises as a year where innovation takes center stage. One of the most exciting developments is the rise of autonomous cleaning devices like robotic vacuums and drones. 

Artificial Intelligence (AI)

“Furthermore, Artificial intelligence (AI) and machine learning are transforming how facilities are managed. Predictive maintenance, powered by AI algorithms, analyses data from sensors and connected devices to identify potential issues before they escalate. For instance, AI can detect irregularities in an elevator's performance, alerting technicians to perform repairs before a malfunction occurs. This reduces downtime, lowers maintenance costs, and enhances tenant satisfaction. Additionally, AI-driven analytics provide insights into space utilisation, helping organisations optimise layouts and reduce energy wastage. These tools are particularly beneficial for large campuses and multi-tenant buildings, where efficient space management directly impacts operational costs”, comments Dr. Chaudhry.

Kateeb emphasizes that these tools are no longer just experimental—they’re becoming essential for large-scale operations. “Equipped with AI and machine learning, they’re capable of navigating complex environments, adapting to various tasks, and delivering consistent, high-quality results. By reducing the need for manual intervention, these technologies are changing the way we think about efficiency and productivity, he says. 

IoT

The Internet of Things (IoT) is also significantly revolutionising FM by connecting devices, systems, and sensors to create smarter buildings. IoT-enabled solutions allow real-time energy consumption monitoring, indoor air quality, and equipment performance. For example, smart lighting systems adjust brightness based on occupancy and natural light, reducing energy usage and improving occupant comfort.  IoT also facilitates seamless communication between systems. For instance, a smart building management system (BMS) can integrate data from security cameras, access controls, and HVAC systems to provide a unified view of operations. This interconnectedness enables facilities managers to respond swiftly to incidents and optimise building performance.

IoT-enabled devices allow cleaning equipment to connect to centralized systems, providing real-time updates and predictive maintenance alerts This means facility managers can monitor operations remotely, optimize resource use, and prevent costly breakdowns. “These technologies are not just about convenience—they’re reshaping how businesses approach efficiency and accountability,” says Kateeb.

Sustainability - a cornerstone of success
According to Kateeb, sustainability is also a driving force. More businesses are adopting eco-friendly cleaning solutions, such as waterless cleaning systems, biodegradable products, and energy-efficient machines. These innovations are not only good for the planet but also help organizations reduce operational costs while meeting stricter environmental regulations. It’s a win-win for both businesses and the environment.

Dr. Chaudhry believes that energy management platforms powered by AI and IoT track consumption patterns and identify opportunities for energy savings. These platforms also support the integration of renewable energy sources, such as solar panels and wind turbines, into building operations. Moreover, green building certifications like LEED and WELL are increasingly emphasising the role of technology in meeting sustainability criteria. Automated water management systems, for example, help conserve resources by detecting leaks and optimising usage. Similarly, waste management technologies, such as smart bins and recycling robots, contribute to a circular economy.

Kateeb further highlights how data analytics are playing a bigger role in cleaning. By using sensors and data collection tools, businesses can track usage patterns, monitor productivity, and make data-driven decisions. This approach ensures resources are used wisely and that operations are as effective as possible. It’s also helping businesses meet growing demands for transparency, particularly in industries like healthcare and food service, where hygiene is critical.

“One emerging technology to watch is blockchain. While still new in this space, blockchain has the potential to revolutionize how cleaning compliance and standards are tracked, offering secure, tamper-proof records of cleaning activities, he says.

“As technology reshapes FM, the industry’s workforce must adapt. To remain relevant, FM professionals must develop a holistic understanding of the entire building lifecycle, from design to operation and management. Future FM talent will require a deep understanding of whole-building processes, including integrating digital twins, IoT, and AI. Professionals will need to bridge the gap between traditional FM practices and advanced technological solutions, ensuring a seamless transition to smarter, more efficient buildings. To achieve this, education and training programmes must evolve, adds Dr. Chaudhry. 

“The FM industry is on the brink of a technological revolution, with digital twins, AI, IoT, and sustainable solutions set to take centre stage in 2025. These advancements promise to enhance efficiency, reduce costs, and create more sustainable and user-friendly environments. However, realising this vision requires a skilled and adaptable workforce capable of understanding and leveraging whole-building processes. By embracing these technologies and focusing on talent development, the FM industry can pave the way for a smarter, more sustainable future”, he concludes.