How much time do you spend training your housekeeping staff on how to properly implement your housekeeping program?
Training is an ongoing process in housekeeping and you can never have enough of it. It is the key to improvement, personal growth and efficiency cleaning.
Training helps housekeepers navigate from theory to practice.
Simply having the best resources - chemicals and equipment doesn’t mean that the facility is clean. You have to use these resources, and you have to use them correctly.
Providing housekeeping training ensures your employees know when, where, and how to use different cleaning methods and equipment to keep your facility in tip-top shape.
Your employees want more safety training
It’s true! Your employees need more training, particularly when it comes to safety issues.
This was a main finding of EHS Today’s National Safety Survey. More than half of EHS professionals said they wanted more training — for themselves, for employees and supervisors, and for contractors.
When it comes to housekeeping, doing it right can literally mean the difference between life and death. A combustible dust incident can result in many deaths very quickly. Silica dust is a slower killer, but a killer nonetheless.
We spoke to Saif Al Nawaji, the Executive housekeeper And Certified Housekeeping, Essential Master Trainer at Kempinski Hotel Ishtar, Jordan about the scenario of training in Jordan’s housekeeping industry.
“Communication is crucial for housekeepers' personal and professional development since they interact with both visitors and strangers, which enhances their personality. Due to the workload in their department, I believe they do not meet frequently. Therefore we should occasionally get together with our coworkers so they can exchange their experiences and improve communication and productivity.
Another thing is that I think if we do things for them that are connected to their profession, it also fosters their personal development and confidence.
Additionally, allowing them to oversee specific tasks inside the department while taking into account the fact that the individual in question changes on a regular basis Giving staff training will undoubtedly have a good impact on them, even if it's only by 1%.
Employees that attend training gain knowledge and awareness in two ways:
- The first consideration is the institution-wide general consideration. They learn about the environment in which they operate, including its history, values, and other aspects. By doing this, they grow and are less likely to feel embarrassed if someone asks them a question about the location.
- The second component is personal to the individual. Through their involvement in training and the activities that are included in each training session, participants in training work on their personal growth and build their self-confidence. Additionally, it helps them by enhancing contact with different departments and exchanging ideas.