ToolSense, an Austria-based provider of AI-powered facilities management (FM) operations platforms, has secured a strategic investment from GRO Capital, a Northern European private equity firm focused on scaling software businesses.
The investment will support ToolSense’s international expansion, enhance its commercial capabilities, and accelerate the development of its AI and robotics technologies, the company said.
ToolSense enables FM service providers, distributors, and equipment manufacturers to streamline operations by integrating assets, workflows, and real-time data into a single platform. By combining SaaS, IoT, AI, and advanced robotics integrations, the solution replaces manual processes and fragmented tools such as paper-based systems, spreadsheets, and messaging apps with automated, data-driven workflows.
The platform currently covers a wide range of functions, including asset and maintenance management, safety inspections, fleet and vehicle management, robotics oversight, and field service operations. Additional modules are in development to support full end-to-end digitisation of FM workflows.
As IoT adoption continues to grow, ToolSense is placing increased emphasis on AI to maximise the value of asset and robotics data. This includes enabling predictive maintenance, optimising resource allocation, and allowing operators to proactively address potential issues.
Commenting on the investment, Alexander Manafi, CEO and co-founder of ToolSense, said the company remains firmly focused on the FM sector and is advancing its vision of autonomous, self-optimising building operations.
“We already support core processes across machines, fleet, robotics, and maintenance. Our next step is to evolve from managing individual assets to delivering fully integrated, holistic FM operations,” he said.
He added that the company plans to expand its portfolio in the coming months, introducing new modules designed to unlock greater value from AI and IoT for its partners.
Christopher Ager, partner at GRO Capital, said ToolSense operates at the convergence of SaaS, IoT, robotics, and AI, offering significant efficiency gains for asset-intensive FM environments.
“This investment reflects our focus on unlocking resource efficiency. We see strong potential for ToolSense to establish itself as a global category leader,” he said.

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