The Role of Technology in Modern FM Operations

 

Together, CAFM software, automated cleaning devices, and IoT-enabled systems mark the beginning of a new era for facilities management in Saudi Arabia.

 

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Technology
 
December 5, 2024
 
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The Role of Technology in Modern FM Operations
 

Saudi Arabia is witnessing a significant transformation in its infrastructure and public services, with facilities management (FM) playing a key role in driving these advancements. As the Kingdom’s residential, commercial, hospitality, retail, and healthcare sectors continue to expand, technology-driven FM solutions have become essential to meet the evolving demands of these industries.

More recently, we have seen service providers adopting and suppliers demonstrating a wide range of innovative technologies to enhance FM operations. Automated cleaning devices, in particular, are gaining popularity in high traffic commercial areas. The introduction of cutting-edge solutions such as drone facade cleaners, robotic scrubbers, and disinfection machines reflects an industry-wide shift from traditional, labor-intensive methods to more efficient, technology-based approaches. Devices like robotic vacuums, floor scrubbers, and window-cleaning drones reduce the reliance on manual labor while delivering consistent, high-quality results. By requiring minimal human intervention, these devices allow staff to focus on more complex tasks, ensuring large spaces maintain cleanliness even during peak hours.

The reduced dependence on manual labor not only improves efficiency but also lowers operational costs. For instance, robotic cleaners in shopping centers or hospitals can operate autonomously after hours, covering large areas without the need for additional staffing. This level of automation aligns well with the FM industry’s commitment to cost reduction while maintaining high hygiene standards.

In addition, the Internet of Things (IoT) is becoming a game-changer in facilities management, enabling smarter and more proactive housekeeping. IoT-enabled sensors continuously monitor air quality, humidity, foot traffic, and cleanliness levels in real-time. Smart restroom systems, for example, use these sensors to detect visitor traffic and notify housekeeping teams when cleaning is needed, ensuring that high-traffic areas stay clean without constant manual inspections. These proactive solutions help maintain optimal hygiene standards and reduce monitoring efforts, boosting overall operational efficiency.

Computer-Aided Facilities Management (CAFM) software, such as MAXIMO and FSI, has also become an essential tool for FM professionals managing large facilities, including government buildings, hospitals, shopping malls, and residential complexes. CAFM software offers a centralized platform for scheduling, task tracking, maintenance management, and inventory control. This level of digitalization enhances operational efficiency and helps managers maintain seamless oversight of diverse facilities.

Mobile applications integrated with CAFM systems further enhance productivity by providing real-time updates and performance metrics on the go. This level of insight allows FM teams to make faster, more informed decisions, supporting a proactive approach to facilities management. These advancements are helping to maintain high standards of service and operational efficiency as Saudi Arabia’s FM sector continues to grow.

Together, CAFM software, automated cleaning devices, and IoT-enabled systems mark the beginning of a new era for facilities management in Saudi Arabia. As service providers continue to adopt and suppliers demonstrate innovative technologies, FM teams are better equipped to meet stringent cleanliness standards, enhance operational efficiency, and create smarter, cleaner, and more sustainable environments.

About the author:

Sajjad Akram is the Associate Director of Soft FM at Osool Integrated Real Estate.