Over 100 facility management (FM) professionals gathered at a seminar aimed at identifying and validating all service charge related components to make it easier for players to understand and highlight any challenges and limitations in calculating figures. Special emphasis was laid on cost and energy saving initiatives. The seminar involved renowned speakers and panelists in the industry, who included Peter Crogan, CEO, BCS Strata Management Services, Ryan Darnell, Khidmah senior services manager, Jennifer Blackwell-Spencer, strata consultant and Christiane Murray, head of Landmark’s property management. They discussed key topics which included the allocation of costs, lifecycle of
service charges and distinction between FM and Owners Association (OA) fees.
The MEFMA focus group received 48 out of 100 surveys sent to owners of residential and commercial buildings, though rates await approvals on two master developers before finalisation of the report. The available surveys were made across two villa communities, 34 retail residential buildings, four commercial and eight mixed use buildings.
“MEFMA wants survey results to go towards an industry standard benchmark on the subject but it does not have enough information to do this yet,” said Dilip Khatwani, chief executive and cofounder, Reliance FM.
During the post presentation the house opened to a Q&A session, in which amongst other distinguished guests Ricardo Pascoal, director of FM, Census International raised a question on how MEFMA was going to distinguish between the fees for FM providers versus OA management costs?” The question was answered by Khatwani saying that, “FM providers will have to supervise OAs but it will need 12 months of operation before anyone can see
full results.” The audience also raised its concerns on how the OA will collect service charges and how the different areas will be defined. “Master community charges and utility charges were two areas where the focus group needed to do more work. We think end users will need more clarity and granularity on these charges and want to come up with a standard budgeting format for OA,” said Crogan.
“The only variable is the allocation of cost. Total cost of service charges will remain the same,” explained Christopher Mills, technical director, Olive-VFM (UAE).
Issue # 8, Vol: 3
Service Charge Calculation for FM
Category: Facilities Management
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Patrick Sweeney appointed CEO of MacairMacair, part of Transguard Group has appointed Patrick Sweeney as CEO. The company is a project specialist with expertise in mechanical, electrical and plumbing (MEP), construction, interior fit-outs, hard landscaping and
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Imdaad targets 15 per cent growth for 2011; acquires maintenance contract for all Dubai mosquesContract Services Group (CSG) of Renaissance Services SAOG has formed a joint venture company, Renaissance Facilities Management Services LLC
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Imdaad launches HomePro Maintenance Services to assist residential ownersImdaad, a leading regional integrated facilities management solutions provider, announced the launch of its recent major initiative, Imdaad HomePro Maintenance Services, an exclusive service division offering clients comprehensive maintenance programme to help protect and preserve homes.
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Imdaad gets Certificate of Appreciation for services toThe Certificate is in appreciation of Imdaad’s delivery of free maintenance services to the facility over the past year
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Imdaad enters into the Abu Dhabi FM marketThe Dubai-based company will provide waste management, pest control management and recycling services to the community
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Imdaad draws attention to FM role in shaping region’s built environmentImdaad draws attention to FM role in shaping region’s built environment
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Imdaad CEO named ‘Visionary of the Year’ at CEO Middle East Awards 2011Imdaad, a leading provider of integrated facilities management solutions in the UAE, has announced that its CEO Jamal Abdulla Lootah has been named ‘Visionary of the Year’ at the CEO Middle East Awards 2011.
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Imdaad bags award for Dubai Quality Appreciation Program at Dubai Quality Awards 2010Landmark achievement underlines growing appreciation of the impact of facilities management services in Dubai
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Ibn Battuta Mall: Professional cleaning sets the tone for the overall shopping experienceA good experience prompts shoppers to come back to the same mall for more
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Gulf Organization for R&D launches ‘International Journal of Sustainable Built Environment’The Gulf Organization for Research and Development, the developer of the Qatar Sustainability Assessment System (QSAS), has developed and launched ‘The International Journal of Sustainable Built Environment’.
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Global FM market to touch $394.69 billion by 2017Global FM market to touch $394.69 billion by 2017
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G4S acquires All Star International Facilities ManagementG4S acquires All Star International Facilities Management
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From cleaning to conservation: Inaya FM and the changing priority for regional FM operationsMuhammad Sekagya focuses on the leading trends in the regional facilities management industry
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FM IT Solutions: Driving ease of work and profitabilitySadhvi Sabherwal checks out how FSI software solutions deliver vital information to FM professionals and helps them control all FM activities.
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Farnek Avireal shows how to reduce energy consumption as electricity tariffs rise in SharjahFarnek Avireal survey details multi-million dirham impact on commercial and residential property in Sharjah and believes its energy saving module can reduce consumption by 25 percent
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Farnek Avireal launches green cleaning initiativeColour-coded cleaning process uses only sustainable chemicals and reusable cloths
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Farnek Avireal invests intelligently to achieve next-generation cleaningAsfia Khan finds out how the company has invested in Kiehl’s ProMop System to clean and prepare Microfiber mops and cloths
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Farnek Avireal helps UAE hotels in race for ‘Green Globe’ accreditationThe company has signed up The Palace The Old Town in Dubai and Miramar Resort in Fujairah to help the hotels save money and the environment
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Farnek Avireal Effectively managing healthcare facilities in the Middle EastFarnek Avireal, a joint venture between Avireal AG of Switzerland and the Khalifa Juma Al Nabooda Group, is a leading provider of total facilities management in the Middle East,
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Facing the challenge from withinAn account of how leading FM companies have overcome certain challenges that recent projects have offered
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FacilityONE Protects Schools with Facility Information Initiative HAWK(TM)Company introduces the HAWK Program which helps to watch over school children
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Facilities Management revenue in the Middle East to hit $4.2 BillionThe facilities management (FM) industry in the Gulf is expected to touch gross revenues worth more than $4.2 billion (Dh15.4bn) this year, up from $3.8 billion that was generated last year.
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Faber targets increased revenue and entry into UAE this yearThe Malaysian Faber Group Bhd, a leading player in the integrated facilities management (IFM) and property development sector, is targeting a revenue growth of 12 to 15 per cent this year.
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Etisalat launches Mobile Work Force Management solution for businesses in collaboration with SycloThe solution will enable businesses to improve field worker efficiency and communication in areas such as field force management, inventory management, workflow approvals, IT asset management, fleet management and facilities management.
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Etisalat FM to be the platinum sponsor for FM expo in 2011 and 2012Etisalat FM to be the platinum sponsor for FM expo in 2011 and 2012
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Etisalat FM sponsors conference during CityScape 2009Etisalat FM sponsors conference during CityScape 2009
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Etisalat FM forms strategic alliance with Elite SecurityEtisalat Facilities Management LLC (EFM), one of the Business Units of Etisalat Services Holding -the Business-to-Business arm of the Etisalat Group - announced their strategic alliance and partnership with Elite Security.
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Etisalat Facilities Management to service 121 government buildings in Abu Dhabi EMCOR on track to cross Dh1bn mark in project backlog, plans India venture following rebrandingEtisalat Facilities Management has been awarded Dhs108m maintenance and facilities management contract by Musanada to service 121 government buildings across Abu Dhabi, the western region and Al Ain.
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Environmental concerns to spur market for green building materialsEnvironmental concerns to spur market for green building materials
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Emrill Services chosen as FM partner for The Torch in Dubai MarinaSelect Group, one of the leading private real estate companies in the UAE, announced appointing Emrill Services LLC as its facilities management partner for its world’s tallest 86-floor residential tower, The Torch at Dubai Marina.
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Emrill receives ISO honours for environment and safetyEmrill, the leading Facilities Management provider in the UAE, announced it has received ISO certifications for Environmental Management and Occupational Health and Safety Management systems, further reiterating the company’s commitment to delivering excellence with stringent systems and checks in place. The prestigious ISO 14001:2004 and OHSAS 18001:2007 certifications follow Emrill’s successful certification to ISO 9001:2008 for its customer focus, leadership and continual improvement.
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Emrill launches mplus+ to meet home maintenance demandsEmrill has recently launched mplus+, an innovative home maintenance service designed simplistically to provide home owners and tenants with convenience and complete peace of mind.
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Emrill awarded expanded contractEmrill, the leading Facilities Management Company in the UAE, today announced the award of an expanded TFM (Total Facilities Management) services contract for the iconic Dubai Festival City.
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Emirates Green Building Council starts networking sessionsGuest lecture presented by Dr Susan Roaf
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Emirates Green Building Council network event focuses on building envelope performanceEmirates Green Building Council (Emirates GBC), an organisation aimed at conserving the environment by strengthening and promoting green building practices in the UAE, held its monthly networking meeting on May 30 last month at the Metropolitan Hotel in Dubai.
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EMCOR Facilities Services Group partners with ACWA Holding; launches operations in KSAThe move is part of EMCOR’s Middle East expansion plans
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Emcor and Heriot-Watt University to develop future leaders in facilities managementEmcor Facilities Services Group Ltd (EFSG) has announced a partnership agreement with the School of Built Environment (SBE), Heriot-Watt University in Dubai
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e-QSS:Securing quality through the electronic mediumSecuring quality in service standards can be of immense use to hotels, hospitals, malls, hyper-markets, cleaning companies, catering establishments, etc.
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Dussmann Gulf: Bringing in KPIs to provide quality serviceAsfia Khan finds out how Key Performance Indicators bring clarity in the relationship between clients and service providers regarding the quality of service to be provided
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Dubai municipality holds seminar on air conditioning energy standardsThe Qualification and Building Studies Section in the Buildings Department of Dubai Municipality, in cooperation with Emerson Climate Technologies
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Dubai fire testing laboratory approved by global safetyThe UAE-based building assembly testing laboratory, Thomas Bell-Wright International Consultants, announced today that it has been qualified by Underwriters Laboratories (UL) as a subcontractor laboratory for fire testing of fire rated doors and dampers according to UL standards.
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DSI cements its position in the Qatari MarketDrake & Scull International (DSI) PJSC, a regional market leader in integrated design, engineering and construction disciplines of Mechanical, Electrical and Plumbing (MEP), Civil Contracting, and Water and Power announced today at the international MEP summit at Oryx Rotona – Doha that it has secured an AED 100 million MEP contract for a private residential facility in Doha through its newly acquired MEP specialist company Drake & Scull International Qatar L.L.C. (DSQ).
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Drake & Scull wins MEP contracts worth Dh182mDrake & Scull wins MEP contracts worth Dh182m
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Drake & Scull secures second MEP major contractThe AED 460 million Information Technology and Communications Centre project follows the SR 450 million Jawharah Tower in Jeddah
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Drake & Scull Saudi Arabia awarded SR 2 billion Saudi Aramco project in RiyadhDrake & Scull Saudi Arabia awarded SR 2 billion Saudi Aramco project in Riyadh
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Dohaland signs FM joint venture with Linc Facility Services and Masraf Al RayanAn agreement has been signed that ties up three organizations into a Facilities Management joint venture. DOHALAND, Linc Facility Services and Masraf Al Rayan Bank
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DIP awards security and cleaning contracts for Single Business TowerDIP awards security and cleaning contracts for Single Business Tower
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Cushman & Wakefield pen joint FM EMEA ventureCushman & Wakefield has announced that in line with plans for its facilities management services, it has acquired full ownership of a joint venture, Corporate Occupier Solutions (COS) with EC Harris.
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CSR – Towards a socially responsible corporate cultureCorporate social responsibility or CSR as it is better known,
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Cryonite: Unique pest control technology with HACCP complianceCryonite is a non-toxic technology from Silvandersson, Sweden for exterminating pests in sensitive environments
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Cleaning and maintenance at heights: a goldmine of challenging opportunitiesDespite traditional means of accessing facilities at heights, rope access is fast gaining momentum as one of the preferred means for cleaning and maintenance at heights. Muhammad Sekagya reports on different high-access solutions from Grako.
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Century Management Consultancy broadens its range of FM services in UAEThe Century Management Consultancy (CMC) group has officially announced the addition of Australian-based
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Burj Khalifa: A challenge to the science of facilities managementSadhvi Sabherwal talks to Ali Al Suwaidi, Senior Director, Operations, Burj Khalifa, and member of Middle East Facilities Management Association (MEFMA) to find out how the world’s tallest tower is being managed
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British Institute of Facilities Management forms expert panel for JordanFM consultants Gulfhaven to join the panel
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Bahrain airport signs facilities management deal with HochtiefBahrain airport signs facilities management deal with Hochtief
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‘Work on the Move,’ IFMA’s new book on alternative workplace strategies to debut at world workplaceThe IFMA Foundation is said to announce a new publication that brings together global workplace experts to analyze how work is changing, the impact it is having on the workplace and how facility professionals can respond.
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“Facilities Management in the Middle East will be one of the world’s leading FM industries”Donald Trump made this bold statement at the annual MEFMA (Middle East Facilities Management Association) Conference
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Arabian Construction Week 2011 to Address Green Building in Middle East RegionArabian Construction Week 2011 to Address Green Building in Middle East Region
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Anti-slip floor coverings to be launched in regionFoxi and Graph International is set to introduce two leading anti-slip floor coverings in the Middle East – during the coming Saudi Build trade show in Saudi Arabia and Domotex in UAE.
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American hardwoods to open dialogue with region’s green building movementAmerican hardwoods to open dialogue with region’s green building movement
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A recruiter’s take on the GCC FM job marketAs the UAE’s FM industry grapples with the recession, one thing stands out – the need for qualified people to run the show. Muhammad Sekagya finds out why.
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